Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy carefully before placing your order.

Order Processing

All orders are processed within 1 to 3 business days after payment has been successfully received.

Business days are Monday through Friday and exclude weekends and public holidays.

During periods of high demand, holidays, or promotional events, processing times may be slightly longer. If there is a significant delay, we will notify you using the email address provided with your order.

Shipping Time

After your order has been processed, the estimated delivery time is 6 to 9 business days for most destinations worldwide.

Estimated delivery times are provided for convenience only and are not guaranteed. Actual delivery times may vary depending on the destination, customs procedures, weather conditions, carrier operations, or other circumstances beyond our control.

Shipping Destinations

We currently ship to customers in most countries worldwide.

If we are unable to ship to your location after your order has been placed, we will notify you and issue a full refund.

Shipping Costs

Shipping costs, if applicable, are calculated and displayed during checkout before your order is completed.

Any free shipping promotions will be clearly indicated at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if available.

Please allow up to 48 hours for tracking information to become active after shipment.

Customs, Duties and Taxes

International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

Unless otherwise stated during checkout, these charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

We are not responsible for delays caused by customs clearance procedures.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our reasonable control, including but not limited to:

• Customs inspections.

• Severe weather conditions.

• Transportation disruptions.

• Carrier delays.

• Natural disasters.

• Public holidays.

• Other unforeseen events.

Such delays do not automatically entitle the customer to a refund unless required by applicable law.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If an incorrect or incomplete shipping address is provided, we cannot guarantee successful delivery.

If an order is returned to us due to an incorrect address provided by the customer, additional shipping charges may apply to reship the order.

Lost Packages

If you believe your package has been lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the shipment before determining the appropriate resolution, which may include a replacement or refund where appropriate.

Delivered but Not Received

If the tracking information indicates that your order has been delivered but you have not received it, please:

• Verify the shipping address provided with your order.

• Check with household members or neighbors.

• Contact the shipping carrier.

• Contact us for further assistance.

We will make reasonable efforts to help investigate the issue.

Split Shipments

In some cases, multiple items purchased in a single order may be shipped separately to ensure faster delivery or due to inventory availability.

There will be no additional shipping charge for split shipments unless otherwise stated.

Order Changes

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has entered processing or has been shipped, we may no longer be able to modify or cancel it.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: producto161@gmail.com

We will respond as soon as reasonably possible.

Consumer Rights

Nothing in this Shipping Policy limits or excludes any consumer rights that cannot be waived under the consumer protection laws applicable in the country where the customer resides.